Get in touch

We're email-based for support — no phone queue, no ticket system, no AI bot. Reply within 24 hours, usually faster.

Direct contact
[email protected]

Typical response time: under 4 business hours, 24 hours max.

What to email about

Didn't get your CSV

Forward the Stripe receipt and we'll resend the download link, usually within an hour.

County not listed

Tell us which county. We add new counties weekly based on demand.

Bulk order / custom job

Need 50K+ pools or a specific filter set? Email us with details for a custom quote.

Data quality issue

Found an obviously-wrong row? Send us the account number — we'll investigate and credit your account if it's a real bug.

Refund request

Within 7 days of purchase, for legitimate data-quality issues. See FAQ for details.

Partnership / press

Interested in working with us, or writing about us? Same email — mention "partnership" or "press" in the subject.

Business details

Operating entity: Langley Ventures LLC
Based in: Fort Worth, Texas
State of formation: Texas
Service area: See the live map on the homepage for current coverage. New counties added regularly.

Mailing address for legal correspondence available on request — email [email protected].

Hours

Email is monitored 7 days a week, generally 8 AM to 8 PM Central. Late-night or weekend emails get answered the next morning. Holiday weekends might add a day to the response time.